CSI Tech Pros

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Greater Cincinnati
Commercial

Server Maintenance
Server
Maintenance
Your server is the very core of your business. Therefore, it needs to be hard to kill. We can maintain the physical and logical health of your server, preventing problems before they occur and implementing redundancies to minimize downtime. We offer regularly scheduled maintenance plans as well as migration and replacement where necessary. Whether your server is on its last leg or it’s fresh out of the box, we can make sure you’ll have a server you can depend upon.
Systems Management
Systems
Management
Proper management of a server system means a more efficient workflow. We can enact policies through the server that will automate such things as turning off workstations at the end of a shift. Instead of you having to work around your server, we can make your server work for you.
System
Monitoring
System
Monitoring
Other service providers will charge you to install a program that sends you automated emails and doesn’t require them to do any real work. Our team puts human eyes on your system, ensuring that the security and functionality of your system is maintained by techs who care about you and your business. We’ll install updates, scan for viruses, facilitate software updates, and perform scans on your hardware to detect impending failure before it happens.
Network
Security
Network
Security
The greatest buzzword in the technology industry today is “security.” Today’s threats are so broad that they can originate both from overseas and from within the walls of your own business. We can help harden your network security so that intrusion and exploitation are as difficult as possible, while still not inhibiting the productivity of your business. We will employ firewalls, content filters, network policies, and other methods to provide the best protection possible.
Anti-Spam
Filter
Anti-Spam
Filter
Your personnel don’t have to live with unsolicited junk mail. We can implement customized Spam filters like Barracuda or ASSP to actively filter out the unwanted stuff and allow you to focus on genuine communications. We can also maintain anti-Spam solutions you have already implemented.
Cable
Management
Cable
Management
You wouldn’t believe the number of strange and crippling network issues that are caused by poor or damaged cabling. Sloppy cabling and a lack of clear labeling can not only make troubleshooting a nightmare for technicians, but always result in significant unnecessary expense for the business. We will test your cabling, ensure consistency and dependability of signal, and carefully label our work so that future problems are quickly resolved.
Data
Electronics
Data
Electronics
This refers to all equipment used to connect computers and facilitate the transmission of data, such as routers and switches. These things also need maintenance and management in order to effectively handle data traffic within your network and allow for scalable growth. We can employ traffic shaping and prioritization, virtual LANs, port aggregation, redundant connections, and other technologies to make sure your network doesn’t slow down or drop out when you need it most.
Stand-by
Servers
Stand-by
Servers
Electronics can and will fail. Usually a well-built server can survive the failure of a single power supply or hard drive; sometimes even the best server can suddenly die. The question is: will you be ready? We can help you prepare for this scenario by building and setting up a clone server. In case of catastrophic server failure, this clone can be quickly brought in to temporarily replace the failed server, reducing downtime from days to hours.
Failover
Internet
Failover
Internet
Your business might be one of those that relies on an internet connection every minute of the day. Even your internet service can fail at times, leaving you unable to function. We can setup a completely independent second internet connection, usually cellular, that will instantly take over should your usual service fail.
Computer
Management
Computer
Management
When managing a large pool of workstations, imaging plays a big role in efficient deployment and replacement of systems. An image is a condensed snapshot of a system’s entire software state, including operating system, user accounts, personal files and settings, and all installed programs. Instead of spending many hours preparing a system from the ground up, you can apply an image and have your system ready for deployment within a short time span. We can implement an imaging system or help you make better use of the system you have. In addition to imaging, we can employ Group Policy to apply configurations across an entire network or to specific groupings, allowing you to automate the management of permissions and minute settings.
Software
Licensing
Software
Licensing
Almost everything running on a computer, from antivirus software to security camera systems to office productivity tools, must be purchased and licensed. Unmanaged licenses lead to needless purchases and loss of functionality. Let us keep track of your licenses, inventorying their use, renewing them when their expiration approaches, and maintaining records of purchase.

Indianapolis
Commercial

Server Maintenance
Server Maintenance
Your server is the very core of your business. Therefore, it needs to be hard to kill. We can maintain the physical and logical health of your server, preventing problems before they occur and implementing redundancies to minimize downtime. We offer regularly scheduled maintenance plans as well as migration and replacement where necessary. Whether your server is on its last leg or it’s fresh out of the box, we can make sure you’ll have a server you can depend upon.
Systems Management
Systems Management
Proper management of a server system means a more efficient workflow. We can enact policies through the server that will automate such things as turning off workstations at the end of a shift. Instead of you having to work around your server, we can make your server work for you.
System
Monitoring
System Monitoring
Other service providers will charge you to install a program that sends you automated emails and doesn’t require them to do any real work. Our team puts human eyes on your system, ensuring that the security and functionality of your system is maintained by techs who care about you and your business. We’ll install updates, scan for viruses, facilitate software updates, and perform scans on your hardware to detect impending failure before it happens.
Network
Security
Network Security
The greatest buzzword in the technology industry today is “security.” Today’s threats are so broad that they can originate both from overseas and from within the walls of your own business. We can help harden your network security so that intrusion and exploitation are as difficult as possible, while still not inhibiting the productivity of your business. We will employ firewalls, content filters, network policies, and other methods to provide the best protection possible.
Anti-Spam
Filter
Anti-Spam Filter
Your personnel don’t have to live with unsolicited junk mail. We can implement customized Spam filters like Barracuda or ASSP to actively filter out the unwanted stuff and allow you to focus on genuine communications. We can also maintain anti-Spam solutions you have already implemented.
Cable
Management
Cable Management
You wouldn’t believe the number of strange and crippling network issues that are caused by poor or damaged cabling. Sloppy cabling and a lack of clear labeling can not only make troubleshooting a nightmare for technicians, but always result in significant unnecessary expense for the business. We will test your cabling, ensure consistency and dependability of signal, and carefully label our work so that future problems are quickly resolved.
Data
Electronics
Data Electronics
This refers to all equipment used to connect computers and facilitate the transmission of data, such as routers and switches. These things also need maintenance and management in order to effectively handle data traffic within your network and allow for scalable growth. We can employ traffic shaping and prioritization, virtual LANs, port aggregation, redundant connections, and other technologies to make sure your network doesn’t slow down or drop out when you need it most.
Stand-by
Servers
Stand-by Servers
Electronics can and will fail. Usually a well-built server can survive the failure of a single power supply or hard drive; sometimes even the best server can suddenly die. The question is: will you be ready? We can help you prepare for this scenario by building and setting up a clone server. In case of catastrophic server failure, this clone can be quickly brought in to temporarily replace the failed server, reduindg downtime from days to hours.
Failover
Internet
Failover Internet
Your business might be one of those that relies on an internet connection every minute of the day. Even your internet service can fail at times, leaving you unable to function. We can setup a completely independent second internet connection, usually cellular, that will instantly take over should your usual service fail.
Computer
Management
Computer Management
When managing a large pool of workstations, imaging plays a big role in efficient deployment and replacement of systems. An image is a condensed snapshot of a system’s entire software state, including operating system, user accounts, personal files and settings, and all installed programs. Instead of spending many hours preparing a system from the ground up, you can apply an image and have your system ready for deployment within a short time span. We can implement an imaging system or help you make better use of the system you have. In addition to imaging, we can employ Group Policy to apply configurations across an entire network or to specific groupings, allowing you to automate the management of permissions and minute settings.
Software
Licensing
Software Licensing
Almost everything running on a computer, from antivirus software to security camera systems to office productivity tools, must be purchased and licensed. Unmanaged licenses lead to needless purchases and loss of functionality. Let us keep track of your licenses, inventorying their use, renewing them when their expiration approaches, and maintaining records of purchase.

Residential
(greater cincinnati only)

Over the Phone
Assistance
Phone Assistance
Free!
Some problems are simple enough that we can walk you through their resolutions over the phone. We want you to feel free to call us for the little things. We'll let you know if it gets complicated enough to warrant a service charge.
Password
Reset
Password Reset
$65
Locked out of your own computer? Can't access your email anymore? Virus put a password on your BIOS? We can help! We can help clear most passwords, or direct you on how to clear them if they are beyond our control.
Dust
Removal
Dust Removal
$65
Dust build-up can be surprisingly harmful to computers, especially laptops. Dust can impede airflow, which in turn will cause the computer to overheat and fail. If your computer operates in an environment with a lot of dust, fur, or cigarette smoke, bring it in and let us blow it out.
Data
Recovery
Data Recovery
$65
Duplication is the only true form of data backup. But if your one existing copy is on failed storage media or a dead computer, we can help. We have a number of methods at our disposal, and data recovery partners to whom we can refer you if we are unsuccessful.
Remote
Assistance
Remote Assistance
$65/hr
Some problems are too easy to warrant a house call, but too hard to walk you through over the phone. Using a secure remote connection tool, we'll be able to see your screen and work out a solution while you sit back and watch.
Software / Virus
Removal
Software /
Virus Removal
$95
Whether you're experiencing generally slow performance or an obvious virus infection, a software cleanup is in your near future. We'll clear out unwanted or malicious programs, empty the startup list, delete junk files and registry errors, and update all the good software. We always include free antivirus protection too, if you don't already have it.
Hard Drive
Replacement
Hard Drive
Replacement
Starting at $115
Your hard drive is your computer's long-term data storage. Everything is stored there, from the last downloaded song to the operating system itself. If it goes bad, we can pull off your files, recover a list of installed programs, and even extract software license keys in most cases, before replacing the drive and reinstalling your OS. We can also discuss upgrade options if you're interested in a performance boost.
Laptop Screen
Replacement
Laptop Screen
Replacement
Starting at $120
The most common part to break in a laptop is the screen. Thankfully, even if it's completely shattered and falling off the device, laptop screens are relatively easy to replace. We'll need to take a look at the laptop ourselves before we can accurately quote the cost of replacement parts.
Mobile Screen
Replacement
Mobile Screen
Replacement
Starting at $80
Your smartphone is not disposable! We can replace the screen in your phone or tablet (and other parts too!) so you can stop cutting your fingers. Any make, any model. We even offer a loaner flip-phone if you can't afford to miss a call!

Mileage Chart

About

People tend to perceive us computer technicians the same way they perceive auto mechanics. They feel intimidated by our seemingly magical powers of diagnosis, and are afraid we’ll use our powers to take advantage of them. We decided to break that perception. We decided to run our business in a way that would honor the Lord. This means we focus on resolving problems rather than patching them up. We relate to our customers not as numbers, nor as sources of revenue, but as opportunities to serve.​ As we continue to grow, our mission will remain the same: to deliver trustworthy service with quality and integrity that honors the name of Jesus.

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